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Management

The Cronwell Company provides comprehensive management according to Cronwell Hotels & Resorts brand.

Cronwell Hotels & Resorts Hotel Gallery is presented in various formats, urban, suburban and resort, from the business class to the premium in 3 regions of Russia and in Greece. Total number of rooms managed hotels is more than 1,500 operating rooms. Cronwell Hotels & Resorts is a comprehensive business model that supports a single gallery style with the personality of each hotel.

The key competence of the Cronwell brand is social responsibility, following the principles of eco-development in the management of hotels, implementation of "green" certification standards. Careful attention is paid to quality of services provided, to development of maximum attention to the needs of guests of the hotel chain, further improvement of hotel technologies.

Management

  • Development, implementation and maintenance of Gallery’s standards:
  • Financial management
  • Human Resource Management
  • Customer service
  • Document
  • Software
  • Corporate Identity
  • Hotels equipment
  • Adaptation of existing standards to hotels need (unique territory, location of the object, etc.)
  • Provide transparent financial reporting for investors
  • Cost management, choice of professional contractors
  • Interaction with government agencies, trade unions and associations
  • Staff development

Promotion

  • Monitoring of the hotel market, market research
  • Effective organization of work with the target groups
  • Development of special packages for different network groups
  • Development of on-line sales, connecting the hotel to the GDS and IRS systems
  • Centralized Gallery promotion at industry and professional events
  • Organization of network shares
  • Organization of participation in professional competitions and programs
  • Centralized advertising in the media
  • Organization of press service
  • Implementation of network loyalty program

News

9 June 2017

Come in July in Cronwell Platamon Resort 5* and visit...

In honor of its 22nd anniversary, Cronwell Hotels & Resorts presents gifts to the guests of Cronwell Platamon Resort 5*.
19 May 2017

NEW ROOMS OF THE RAISED CATEGORY! A GREAT FAMILY...

Holidays in one of the best family hotels in Northern Greece now become even more comfortable! Especially for large families and friendly...
21 April 2017

Make this summer a trip to the homeland of the cleverest...

Cronwell Resort Sermilia 5* located in the picturesque village Psakoudia, in the heart of the holiday paradise of Halkidiki and in the birthplace of...